MEDICAL MAVIN, LTD.

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Is your practice stuck in a rut?

Are you working longer hours, seeing fewer patients, and earning less income?

Practicing podiatry has become difficult because of increased competition and managed health care controls. Medical Mavin's Tel-A-Patient telemarketing strategies have the solution to your troubles, which can improve, rejuvenate, and expand your practice with this unique program which offers:

F eedback from your past and current patients.

Energize your practice with the information we gather.

Expand your practice by expanding your patient base.

T

My office is already busy, why do I need to try to generate more appointments?

Although telemarketing can increase the number of appointments you have, it also is giving the necessary feedback to the doctor. The doctor is limited in receiving just clinical feedback from the patient. The telemarketer can extract more personal information from the patient. Patients feel more comfortable talking about the doctor's services to a telemarketer than the doctor's office because they do not feel pressure. Therefore, even if a patient is seeing another doctor, they still know that you care about providing them with service in the future.

I conduct little advertising and mostly rely on referrals, why bother with telemarketing strategies?

A recent survey conducted by "Podiatry Management" magazine concluded that Podiatrists spend a mere average of 3% of their total overhead expenses on advertising (telephone books, newspapers, mailings, radio, etc). Yet it reported that when gross income drops, like it did in 1994 to 1996 by 10%, the first expense to be cut was advertising. Therefore, Medical Mavin's Tel-A-Patient program can provide you with cost effective phone and mail distributions.

How do I maximize revenues and minimize costs to increase my gross revenue?

Medical Mavin uses the proven concept of "warm-calling." We call patients that are either associated with the doctor in the past or are currently seeing the doctor. The patients are receptive to the telemarketer because they are familiar with the doctor. Tel-A-Patient is a cost-effective way of being aggressive in your marketing strategies without having the enormous overhead expenses of advertising.

What does the Medical Mavin's Tel-A-Patient provide for me?

Our full service Tel-A-Patient package includes resourceful and experienced callers who understand podiatry and medical terms. A manager monitors the phone calls to ensure that the highest level of quality and service is being demonstrated on the phone with your patients. We believe that a patient may not have a foot problem now, or may be seeing another doctor, but at some point in time may need your services and we aim to preserve the excellent relationship that exists in the office.

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